Privacy Policy
Last updated: 22 January 2026
Finance Broker Bendigo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out an enquiry form on our website
- Contact us via phone, email, or in person
- Request a finance quote
- Subscribe to our newsletter
This information may include:
- Full name
- Email address
- Phone number
- Business name and ABN
- Finance requirements and preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Connect you with licensed finance professionals in our network
- Process and facilitate finance applications
- Send you relevant information about finance products and services
- Improve our website and services
- Comply with legal obligations
3. Disclosure of Your Information
We may share your information with:
- Finance Professionals: Licensed credit representatives and brokers in our network who can assist with your finance requirements
- Lenders: Financial institutions and lenders as part of the finance application process
- Service Providers: Third parties who assist us in operating our website and providing services
- Legal Requirements: When required by law or to protect our rights
By submitting an enquiry through our website, you consent to your information being shared with relevant finance professionals who can assist you.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
Under the Privacy Act 1988, you have the right to:
- Access your personal information that we hold
- Request correction of inaccurate information
- Request deletion of your information (where applicable)
- Opt out of marketing communications
To exercise these rights, please contact us using the details below.
6. Cookies
Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Email: loans@bendigofinancebroker.com.au
- Phone: 03 4514 5626
10. Complaints
If you are not satisfied with our response to a privacy concern, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992